Free guide for families and carers

Choosing a personal alarm? Ask these 3 questions first.

Most families buy a personal alarm after a scare, often in a hurry. These questions work for any device or service, ours included.

  • 1

    Who gets the SOS, and who will actually respond?

    Some alarms ring a 24/7 monitoring centre. Others call family or friends you choose. It depends on who is nearby and able to answer, day and night.

  • 2

    What will it really cost over the first year?

    The device price is only part of it. Plans, a SIM or mobile service, connection fees and replacements all add up.

  • 3

    Can you cancel, and what happens if needs change?

    A hospital stay, a move into care or a different device. A lock-in contract can leave you paying for something no one uses.

60-second check

Which personal alarm suits them?

Answer six quick questions and we will show you what to look for, what the first year really costs, and whether one of our devices fits. If it does not, we will say so.

Also worth checking, whichever alarm you choose

  • Does it work away from home, or only near a base unit?
  • Is there good mobile coverage where they live and go?
  • How long does the battery last, and who reminds them to charge it?
  • How do fall alerts work, and what happens after a false alarm?
  • Will they actually wear it? Comfort and looks matter.
  • Funding: talk to their plan manager, support coordinator, OT or aged care provider before buying.
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Company

Saf O’ Me is a registered trading name of JHS Visionaries Pty Ltd, ABN 82 647 602 499, of 6/31a Garfield Street, Wentworthville NSW 2145, Australia. All prices are shown in Australian dollars and include GST unless stated otherwise.

Regulatory compliance. Saf O’ Me devices are supplied by JHS Visionaries Pty Ltd as an ACMA Responsible Supplier, supplier code E22233. Our devices carry the Regulatory Compliance Mark (RCM) and are supplied in accordance with the applicable ACMA telecommunications, electromagnetic compatibility and electromagnetic energy requirements.

Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Nothing on this website limits or excludes those rights.

NDIS and aged care funding. Many participants use Saf O’ Me devices as assistive technology. Whether a device can be funded depends on your individual plan and your plan manager. Saf O’ Me does not provide funding advice. Please speak with your plan manager, support coordinator or occupational therapist before purchasing.

Privacy. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Customer and device data is stored in Australia.

See our Privacy Policy for details, including how to access, correct or delete your information.

© 2026 JHS Visionaries Pty Ltd T/A Saf O’ Me  ·  ABN 82 647 602 499